Contact Support

Have a question, issue, or feature request? Fill out the form below and we'll get back to you within one business day.

Before You Write

Check the FAQ — it covers the most common questions about setup, transcription, CAT software compatibility, and billing.

Reporting a Bug

Please include:

• What you were doing when the issue occurred
• What you expected to happen
• What actually happened
• Your browser and operating system (e.g. Chrome on macOS)

Screenshots are always helpful.

Email Us Directly

You can also reach us at support@heydonna.chat.