Account
Profile Settings

Profile Settings

Customize your HeyDonna profile and personal preferences.

Accessing Your Profile

Navigate to your profile page:

  1. Click your avatar in the top-right corner
  2. Select Profile from the dropdown
  3. Or go directly to /dashboard/profile

Profile Information

Name

Update your display name:

  1. Click the Edit button next to your name
  2. Enter your first and last name
  3. Click Save

Your name appears in:

  • Project history
  • Shared documents
  • Exported transcript certifications (if applicable)

Avatar

Change your profile picture:

  1. Click on your current avatar
  2. Choose Upload Photo
  3. Select an image from your device
  4. Crop if needed
  5. Click Save

Supported formats: JPG, PNG, GIF (max 5MB)

If you signed in with Google, your Google profile picture is used by default. You can override it by uploading a custom avatar.

Connected Accounts

View accounts linked to your HeyDonna profile:

  • Email - Your primary login email
  • Google - If you use Google Sign-In
  • Apple - If you use Apple Sign-In

To connect or disconnect accounts, visit your security settings.

Security Settings

Changing Your Password

  1. Click Change Password
  2. Enter your current password
  3. Enter your new password
  4. Confirm your new password
  5. Click Update Password

Password requirements:

  • At least 8 characters
  • Mix of letters and numbers recommended

Two-Factor Authentication

Add an extra layer of security:

  1. Click Enable 2FA
  2. Scan the QR code with your authenticator app
  3. Enter the verification code
  4. Save your recovery codes
⚠️

Keep your recovery codes in a safe place. They're the only way to access your account if you lose your authenticator device.

Preferences

Email Notifications

Control which emails you receive:

NotificationDescription
Processing completeWhen your transcript is ready
Weekly digestSummary of your activity
Product updatesNew features and improvements

Default Project Settings

Set your preferred defaults for new projects:

  • Default project type (General or Legal)
  • Default template (for Legal projects)

Deleting Your Account

If you need to delete your account:

  1. Go to Profile → Delete Account
  2. Enter your password to confirm
  3. Click Delete Account
🚫

Account deletion is permanent. All your projects, transcripts, and data will be permanently deleted and cannot be recovered.

Tips

  • Keep your profile information up to date
  • Use a recognizable avatar for collaboration
  • Enable two-factor authentication for better security
  • Check your notification preferences to avoid unwanted emails